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March 13, 2005
Vonage Support Problems
This consumer reports that Vonage support is unresponsive. However, when he called Vonage sales, he got his VoIP phone working
I called sales, got right through and got a second phone # to call. After 20 mins or so, I got connected with John. He was super helpful, took 90 minutes to find out that "Joe" had mucked with my box and corrected it.
Now that the MTA was connecting again, he changed my SIP port to 5065 to prevent any possible conflicts with iChat AV. I then called a vonage friend, uploaded files and it sounded ok. We then did a iChat AV while on the phone and that sounded ok. We then disconnected iChat and I uploaded a file, all fine.
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Posted on March 13, 2005 11:07 PM by vonage237.
Filed in Reports by Consumers under vonage.
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| Comments (3)
Comments
i bought vonage , but i am still not been able to make calls. my power line never becomes stable greeen. it switches to red & green. i am so tired trying out the possibilities.
Posted by: ravsre at November 15, 2007 09:58 PM
Hello. I'm using a cisco ata 186 to make calls with vonage service. the problem i have is when i try to make to brazil i can't get through. I know when making calls to the US u have to dial 1 before u dial the number. can u guys say what number i have to dial before the rest of the numbers.
Posted by: Ken at January 16, 2007 08:58 AM
How can I get the Snail Mail for Vonage?
Posted by: Robert Sweet at June 29, 2006 12:00 PM
